Great ideas that become some of the greatest mistakes or failures are often a result of unnecessary complexity. Examples include the current rollout of Healthcare.gov in the United States, Enron’s complicated attempt to hide losses in offshore entities, Blockbuster’s failure to keep up with simpler and more sustainable concepts like Netflix and Redbox, and Sears inability to effectively manage its complex inventory system.
These examples illustrate one of the greatest truths in our world today: simple is sustainable while complexity makes goals unattainable. The simpler the process, the more likely things will fall together. The moment complexity begins to creep in changes the momentum towards things falling apart.
Radical Accountability embraces simplicity, countering human tendencies towards complexity.
Below is a process for creating Simply Effective processes that reduce complexity while improving responsibility. By following this path in creating or improving the processes in your organization, you’ll develop or revise your methods, providing your team with a more viable way to succeed.
The Three Step Path for Creating Simply Effective Processes:
- Is the process simple? If not, how will you adjust it to make it simple?
- Is it sustainable over the days, weeks and months to come? If not, what will make it sustainable?
- Is it workable, creating the desired result in an efficient and cost-effective manner? If not, how will you adjust the process to make it workable?
Things don’t just suddenly fall apart; there is always a beginning of an undesired ending. By paying more careful attention to creating a simple and sustainable process at the start, results always fall together.
This Week’s Radical Accountability Activating Action: Use the three-step path to plan or improve your processes. Start with those that are most important to gain immediate impact and ROI for your efforts.
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