Take No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.

The truth may set you free, yet many leaders don’t feel free to tell people things they really need to hear. Whether it be fear of the reaction, concern for hurt feelings, or worry of potential ramifications, holding back is a common, daily event. As a result, people are not always hearing what they need to hear, when they need to hear it.

Radical Accountability insists we tell our truth, even if we’re afraid it’ll piss someone off. This does not mean we have permission to say whatever we want, however we want; Direct Compassion is part of our code in the practice of Radical Accountability.

The three rules for Direct Compassion are:

1. Say what you mean, just don’t say it mean
   We can level with people without leveling them with our words.
2. Low and slow is the way to go
   Low tone and slow pace of our delivery can take the edge off of virtually any message.
3. Seek to understand and be understood
   Always take time to hear the other person, even if what they have to say is not what you want to hear.

This Week’s Radical Accountability Activating Action: As soon as possible, deliver information to someone, using the three rules, that you’ve been delaying or avoiding.

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