Tragic Actions

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Last week my city of St. Petersburg, Florida experienced the shocking loss of Officer Jeffrey Yaslowitz and Sgt. Thomas Baitinger in the line of duty. As I passed through the miles-long funeral procession route on Friday, I witnessed hundreds of citizens of all ages, some proudly waving American flags, lining the roads to pay their respects. I could not help but feel a combination of deep sadness for the circumstances and inspired joy at the support shown through the actions of the men, women, and children of my community.

Sudden tragedies often bring out the best in us and seem to resonate as a call to action. It’s left me wondering what would happen if people took these kinds of actions more often without the tragedy having to be attached. How would companies be transformed if coworkers consistently paid this type of respect, typically reserved for the departed, to one another every day? How much better would customers be served, as a result? What impact would this better service, in turn, have on their customers? And their customers’ customers? And their customers’ customers’ customers…

Scott WintripTragic Actions

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  • Crystal Blackwell - January 31, 2011 reply

    You are so right! I am part of an international Coaching group for entrepreneurs – The Strategic Coach. We live by what are know as Referability Habits:
    1. Always say “please” and “thank you”.
    2. Be on time.
    3. Do what you say you will do.
    4. Finish what you start.

    This seems elementary to so many, but what you witnessed last Friday is respect for individuals and it seems to have been lost in our culture,as has civility.
    It truly is the power of one.
    Thank you for sharing this with us!

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